Mi TV Service Center and Warranty Claim Outside Metro Manila.

Mi stands for Mobile Internet, but it also have other meaning such as "Mission Impossible", because Xiaomi faced many challenges that had seemed impossible to defy in there early days. And for the past 11 years, Xiaomi is now transferring those seems impossible missions to it's valuable Mi TV customers.

For many years, Xiaomi provide us products that is go beyond our expectation which impresses us all. They provide us a remarkable hardware, software, and internet services. And incorporate to products which includes, the Mi Note Pro, Mi Note, Mi 4, Redmi 2, Mi TV, Mi Band and other accessories. 

And they're always believe that something wonderful is about to happen. With this, not so long ago, Xiaomi have introduce it's first Mi TV to Filipino people. And the reaction is truly incredible, Filipino have patronized the product with no question ask and not even think about it. Until the serious problem have arises, No Mi TV Service Center outside Metro Manila.


Mi TV Latest F2 Series Models

Image credit to Xiaomi

And at the time of writing, Xiaomi is once again introduce it's A2 series running on Google TV or Android 11 Operating System. The Mi TV A2 series comes into four variants to choose from, this includes 32-inch, 43-inch, 50-inch, and 55-inch. All of mention variants below are still relying on LED backlight to lighted it's LCD Panel.

  • Mi TV A2 32"
  • Mi TV A2 43"
  • Mi TV A2 50"
  • Mi TV A2 55"

Mi TV A2 32″ Specifications

Opearating System:
  • Android 11 | Google TV
Display: 1368×768 HD Ready with 178 degree viewing angle 16.7m colors

RAM: 1.5GB 
Storage Media: 8GB
Processor: Quad-core Cortex A55 
GPU: Mali G31 mP1 GPU

Sound Quality:
  • DTS Virtual X-sound
  • Dolby Audio
  • DTS Audio
  • 2x 10w Down Firing Speaker
Wireless Connectivity:
  • Wi-Fi 802.11ac 2.4G | 5G 
  • Bluetooth 5.0
Available Ports:
  • 2 HDMI 2.4
  • 1 HDMI ARC
  • 2 USB 2.0
  • RJ45 Ethernet 
  • 3.5mm Jack

Mi TV A2 43″ Specifications

Opearating System:
  • Android 11 | Google TV
Display:
  • 3840 × 2160 | 4K Resolution
  • MEMC dolby vision
  • 90% DCI-P3
  • IPS Panel
  • 178 degree viewing angle 1.07B colors
RAM: 2GB 
Storage Media: 16GB
Processor: Quad-core Cortex A55 
GPU: Mali G52 MP2

Sound Quality:
  • DTS Virtual X-sound
  • Dolby Audio
  • DTS Audio
  • 2x 12w Down Firing Speaker
Wireless Connectivity:
  • Wi-Fi 802.11ac 2.4G | 5G 
  • Bluetooth 5.0
Available Ports:
  • 2 HDMI 2.4
  • 1 HDMI ARC
  • 2 USB 2.0
  • RJ45 Ethernet
  • Digital Audio Out
  • 3.5mm Jack

Mi TV A2 50″ Specifications

Operating System:
  • Android 11 | Google TV
Display:
  • 3840 × 2160 | 4K Resolution
  • MEMC dolby vision
  • 90% DCI-P3
  • IPS Panel
  • 178 degree viewing angle 1.07B colors
RAM: 2GB 
Storage Media: 16GB
Processor: Quad-core Cortex A55 
GPU: Mali G52 MP2

Sound Quality:
  • DTS Virtual X-sound
  • Dolby Audio
  • DTS Audio
  • 2x 12w Down Firing Speaker
Wireless Connectivity:
  • Wi-Fi 802.11ac 2.4G | 5G 
  • Bluetooth 5.0
Available Ports:
  • 2 HDMI 2.4
  • 1 HDMI ARC
  • 2 USB 2.0
  • RJ45 Ethernet
  • Digital Audio Out
  • 3.5mm Jack

Mi TV A2 55″ Specifications

Operating System:
  • Android 11 | Google TV
Display:
  • 3840 × 2160 | 4K Resolution
  • MEMC dolby vision
  • 90% DCI-P3
  • IPS Panel
  • 178 degree viewing angle 1.07B colors
RAM: 2GB 
Storage Media: 16GB
Processor: Quad-core Cortex A55 
GPU: Mali G52 MP2

Sound Quality:
  • DTS Virtual X-sound
  • Dolby Audio
  • DTS Audio
  • 2x 12w Down Firing Speaker
Wireless Connectivity:
  • Wi-Fi 802.11ac 2.4G | 5G 
  • Bluetooth 5.0
Available Ports:
  • 2 HDMI 2.4
  • 1 HDMI ARC
  • 2 USB 2.0
  • RJ45 Ethernet
  • Digital Audio Out
  • 3.5mm Jack

Mi TV Service Center Outside Metro Manila.

It's been a year now, but the problem arises couple years ago seems to be overlooked. Mi TV Service Centers Outside Metro Manila still unavailable, making an after sales service outside the Metrocity a Mission Impossible. Since, Mi TVs are being sold to online store Lazada and Shopee, Filipinos outside Metro Manila can also access and check out the product.

Mi TV Service Center in the Philippines

Unfortunately, Mi TV Service Centers is concentrated only here in Metro Manila, refer to the figure above for your reference. So, all provincial clients and owners of Mi TVs need to ship there defective unit to Xiaomi's main service center to claim the warranty. This seems to be a mission impossible especially those clients outside Luzon such as from Cebu or Zamboanga.


Does Mi TV have Warranty?

Xiaomi provides 1 year warranty to all Mi TV. The warranty or guarantee is limited only to factory defect which include panel defect, mainboard defect, power supply defect and software defect. Human or nature inflicted defect is not included and these are broken panel, watered, earth quake fire and etc.

Finding Mi TV Service Center

The following list of Mi Authorized Service Center listed below is dedicated only to a certain Xiaomi products which include, Mobile Phone, Scooter, and ECO. None from this list is service Mi TVs.


Mi TV Exclusive Service Center

Business Name: TCI Main

Type of Business: Mi Exclusive Service Center 

Address:  #61 TCI Tower West Capitol drive cor. Stella Maris St., Brgy Kapitolyo Pasig City 1609

Phone #: (02) 8470-8333 | (02) 8470-8383

Mobile Phone #: +639052258841 | +639989670783

Serving Product: Mobile Phone, ECO, Mi TV

Operating Hours: Mon - Fri 9:00 AM - 5:00 PM


How to Claim Warranty on Mi TV

Out of 17 Xiaomi Exclusive Service Center in the country (Philippines) only 1 is catering after sales service for Mi TV. So if you need to claim warranty four your Mi TV, kindly call customer care number or go to TCI Main. It is located at #61 TCI Tower West Capitol Drive Cor. Stella Maris St., Brgy Kapitolyo Pasig City 1609.


Mi TV Warranty Customer Care Number

So if you are the proud owner of Mi TV and you need an after sales support, repair, replacement or warranty claim. Then call Phone #: (02) 8470-8333 | (02) 8470-8383 or Mobile Phone #: +639052258841 | +639989670783.


Do Mi TV Accepts Home Service

At the time of writing, Xiaomi don't do home service to Mi TV. For aftersales service such as warranty claim, replacement and repairs, customer need to send there Mi TV to TCI Main.


Xiaomi Service Center in NCR

SM City Manila - Esquiretech

Business Name: Esquiretech

Type of Business: Mi Exclusive Service Center

Address: Unit CZ 24-25 Cyberzone Lower G/F, SM City Manila 

Phone #: +639177049552

Serving Product: Mobile Phone, Scooter, ECO

Operating Hours: 11:00 AM to 8:00 PM


BGC, Taguig - Esquiretech

Business Name: Esquiretech

Type of Business: Mi Exclusive Service Center

Address: Level1 Market Market!, BGC - Taguig, 1630 Metro Manila

Phone #: +639177089615

Serving Product: Mobile Phone, Scooter, ECO

Operating Hours: 11:00 AM to 8:00 PM


Alabang, Muntinlupa - Esquiretech

Business Name: Esquiretech

Type of Business: Mi Exclusive Service Center

Address: Unit 1004, 10th Floor, Alabang Bussines, 1216 Acacia Ave., Alabang, Muntinlupa City, NCR

Phone #: +639178405399

Serving Product: Mobile Phone, Scooter, ECO

Operating Hours: 11:00 AM to 8:00 PM


Sta. Cruz, Manila - Citylight

Business Name: Citylight

Type of Business: Mi Exclusive Service Center

Address: 3rd Flr., 365 SM City San Lazaro, F. Huertas St., Sta. Cruz Manila

Phone #: (02)-82440974 

Mobile Phone #: +639184146484

Serving Product: Mobile Phone, Scooter, ECO

Operating Hours: 10:00 AM TO 8:00 PM


SM Bicutan - Citylight

Business Name: Citylight

Type of Business: Mi Exclusive Service Center

Address: L/G Bldg. A SM Bicutan, Dona Soledad Ave., Brgy. Don Bosco, Paranaque, NCR

Phone #: (02)-7792-7357

Mobile Phone #: +639774800390

Serving Product: Mobile Phone, Scooter, ECO

Operating Hours: 10:00 AM TO 8:00 PM


Greenhills San Juan - Citylight Main Office

Business Name: Citylight (Main Office)

Type of Business: Mi Exclusive Service Center

Address: Unit 102 Jafer Place Bldg. No. 19 Eisenhowe St. Greenhills, San Juan City

Phone #:

Mobile Phone #: +639274126263 | +639204842222 | +639457051472

Serving Product: Mobile Phone and ECO

Operating Hours: Mon - Sat 9:00 AM - 6:00 PM


SM City Marikina, Tayug Kalumpang, Marikina City - Citylight

Business Name: Citylight

Type of Business: Mi Exclusive Service Center

Address:  Unit 124 Ground Floor Cyberzone, SM City Marikina, Tayug Kalumpang, Marikina City

Phone #: 02-77992987

Mobile Phone #:

Serving Product: Mobile Phone, ECO

Operating Hours: Mon - Sun 10:00 AM - 8:00 PM


Quezon City - JPY

Business Name: JPY

Type of Business: Mi Exclusive Service Center

Address: 52 Kamuning Rd, Quezon City, 1103 Metro Manila

Phone #: (02) 8351-2854

Mobile Phone #: +6309178979125

Serving Product: Mobile Phone and ECO

Operating Hours: Mon - Fri 9:00 AM - 6:00 PM


SM City Pampanga, San Fernando, Pampanga - Express Repair

Business Name: Express Repair

Type of Business: Mi Exclusive Service Center

Address:  L316 Cyberzone SM City Fairview, Quirino Hi-Way Corner Regalado Ave., Brgy. Greater Lagro, Novaliches Quezon City

Phone #: (02)-34191988

Mobile Phone #: +639070732245

Serving Product: Mobile Phone, ECO

Operating Hours: Mon - Sun 10:00 AM - 8:00 PM



Xiaomi Service Center in Luzon

Laoag City - Citylight

Business Name: Citylight

Type of Business: Mi Exclusive Service Center

Address: #13 J.P. Rizal Street, Brgy. 14, Laoag City

Phone #:

Mobile Phone #: +639450994442

Serving Product: Mobile Phone, Scooter, ECO

Operating Hours: 8:30 AM TO 5:30 PM


SM City Pampanga, San Fernando, Pampanga - Express Repair

Business Name: Express Repair

Type of Business: Mi Exclusive Service Center

Address:  CZ K138 Ground Floor, SM City Pampanga, San Jose, City of San Fernando, Pampanga

Phone #: (02)-87810934

Mobile Phone #: +639478043569

Serving Product: Mobile Phone, ECO

Operating Hours: Mon - Sun 10:00 AM - 8:00 PM



Xiaomi Service Center in Visayas

Iloilo City - Citylight

Business Name: Citylight

Type of Business: Mi Exclusive Service Center

Address: RM 123 Marymart Mall Centre III Valeria St., Iloilo City

Phone #:

Mobile Phone #: +639106486416

Serving Product: Mobile Phone and ECO

Operating Hours: Mon - Sat 10:00 AM - 5:00 PM


Bacolod City - Digiworkz

Business Name: Digiworkz

Type of Business: Mi Exclusive Service Center

Address:  Lita Gamboa Bldg. Lot 2, Blk 3, Door # 6, Locarno Street, Circumferential Road, Brgy. Villamonte, Bacolod City

Phone #:

Mobile Phone #: +639214966360

Serving Product: Mobile Phone and ECO

Operating Hours: Mon - Sat 9:00 AM - 6:00 PM


SM Seaside, Mambaling, Cebu - Memoxpress

Business Name: Memoxpress

Type of Business: Mi Exclusive Service Center

Address:  3rd Floor, Cyberzone Memoxpress Shop, SM Seaside, Mambaling Cebu

Phone #:

Mobile Phone #: +639425198039

Serving Product: Mobile Phone, ECO

Operating Hours: Mon - Sun 10:00 AM - 8:00 PM



Xiaomi Service Center in Mindanao

Davao City - RDA

Business Name: RDA

Type of Business: Mi Exclusive Service Center

Address: Space 11A, City Triangle Commercial Center, Roxas St., Corner CM. Recto Ave. Davao City

Phone #:

Mobile Phone #: +639231532728

Serving Product: Mobile Phone and ECO

Operating Hours: Mon - Sat 9:00 AM TO 6:00 PM


Cagayan de Oro City - Citylight

Business Name: Citylight

Type of Business: Mi Exclusive Service Center

Address: Ground floor, South Promenade Limketkai Mall, Cagayan de Oro City

Phone #:

Mobile Phone #: +639977189222

Serving Product: Mobile Phone and ECO

Operating Hours: Mon - Sun 10:00 AM - 7:00 PM


Mi TV LED TV Common Defect

Electronics gadget is unpredictable when it comes to defects, when the defect will discover and how bad the defect will be. So, for you to get ready, here are the common defect I encountered on Mi TV or LED TVs.

Mi TV Panel Related Defect

  • Line on Screen
  • Double Image
  • Broken Screen
  • Flicker
  • Bar Lines
  • No Display with Sound
  • No Display
  • Backlight Problem
  • Black Spot
  • Dark Spot
  • Dead Pixel
  • Colored Pixel
  • Black Pixel

Mi TV Main Board Related Defect

  • Hang on Logo
  • Auto On
  • Auto Off
  • Apps Problem
  • Can't Connect to Internet
  • Can't Detect Wi-Fi or Access Point
  • No Sound
  • Menu Displays
  • Red only or Standby Only
  • Netflix Problem
  • YouTube Problem

Power Supply Related Defect

  • No Power
  • No Backlight
Conclusion:
Service center is the backbone of any product (electronics, cars, etc.), without or lack of accessibility to after sale service, repeat customers is impossible.

Mi TV Depress Owner

Hi I just bought a Mi TV P1 from Lazada and unfortunately it has a single dead pixel, yeah 1 dead pixel. Now there's a Mi Store an hour ride from my place (I'm in a remote province so there's that). In your opinion should I:
  1. File for replacement warranty through Lazada or directly to my local Mi Store? 
  2. Will that single dead pixel get worst?
  3. Any experiences regarding dead pixel.
My reason in buying the unit (Mi TV) from Lazada: discounts and free speaker.

No comments:

Post a Comment